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General

HCA Hospice Care (HCA) is a registered charity in Singapore providing comfort and support to patients with life-limiting illnesses, regardless of age, religion, ethnicity, nationality and financial status.

Our focus lies in home hospice care, where dedicated multidisciplinary teams, comprising doctors, nurses, social workers, counselors and trained volunteers, visit patients and their families in their own homes. This service is provided free of charge.

More than 55,500 patients have benefited from HCA Hospice Care’s services since its establishment in 1989. We are the largest home hospice provider in Singapore, and our specialized teams are on the call round-the-clock, paying about 40,000 home visits a year and serving an average of 3,500 patients annually. We have between 800-850 patients under our care at any point of time.

Other services we offer are:

  • Day Hospice centre: open on weekdays for patients who are mobile and do not require round-the-clock nursing care.
  • Star PALS (Paediatric Advance Life Support) service, providing quality palliative care for children with life-threatening or life-limiting illnesses
  • Psychosocial and bereavement support for caregivers
  • The Palliative Caregivers Programme to help train caregivers to care for their loved ones at home.
  • The yCG programme to educate our youths.
  • Home equipment loan for hospital beds, wheelchairs, commodes, etc.

At HCA Hospice Care, we understand the medical and psychological needs of patients, caregivers and their families. By managing pain and other symptoms with the specialised care and support we provide, patients can spend their last days in comfort with their families.

Our Vision

To be the centre of excellence for home hospice care

Our Mission

HCA Hospice Care is committed to:

Ensuring the best quality of life for our patients by delivering professional palliative care and providing compassionate support to their families

Nurturing the dedicated individuals who make our work possible and serve our community through continued learning and development

Our Values

Compassion
Professionalism
Respect

SERVICES

Hospice care is most appropriate when a patient no longer benefits from curative treatment and life expectancy is at less than 12 months. Generally focused on pain and symptom control, hospice care enables patients to spend their last days with dignity and have a good quality of life.

These patients may suffer from any type of life-limiting illness, including end-stage cancer, end-stage heart disease, end-stage renal failure, AIDS and Alzheimer’s Disease, among other illnesses. We serve anyone who requires palliative care, regardless of age, religion, ethnicity, nationality and financial status.

Our palliative and hospice care services:

  • HCA Home Hospice

Our five dedicated multidisciplinary health care teams are on call round-the-clock, 7 days a week, making about 40,000 home visits island-wide every year. Besides serving from our central headquarters at Novena, we have four satellite centres spread across Woodlands, Hougang, Bedok and Jurong to be more accessible to patients.

Each team comprises a doctor, four to five nurses, one medical social worker, one social work assistant and trained volunteers who offer support and care for no charge based on their areas of expertise and the particular needs of patients and their families:

Providing medical prescriptions.
Coaching families on how to care for their loved one at home.
Assisting patients and their families with the emotional and social aspects of coping with death, grief and loss.

HCA Hospice Care also provides an after-office-hours patient care help line to patients and caregivers.

To qualify for either hospice home care or day care service, patients have to be referred to HCA Hospice Care by their doctors, who should complete an application form.

  • HCA Day Hospice

Our day hospice centres see to a patient’s needs away from home, catering to patients who are able to walk or are safely mobile in a wheelchair, and who do not require 24-hour nursing assistance.

HCA Hospice Care is currently operating two day hospice centres:

HCA Day Hospice Centre
Kang Le Day Care Centre

At the centres, patients interact with others and engage in constructive and therapeutic activities. Our day hospice programmes are tailored according to the interests and abilities of each patient and include:

Light exercises and physiotherapy
Singing and music therapy
Art and craft sessions
Pet therapy
Outings to places of interest

The day hospice centres are open from 10am to 4pm on Mondays to Fridays (weekdays only) and patients can choose to come on days suitable for them. A nominal fee of $15 covers the cost of two-way transport and meals. The fee is means tested.

To qualify for either hospice home care or day care service, patients have to be referred to HCA Hospice Care by their doctors, who should complete an application form.

  • Star PALS for children

Our patients are aged 19 years and below. They have life-limiting or life-threatening conditions that may range from neurological or congenital conditions to childhood cancer.
Our dedicated team of care staff:

Works hand-in-hand with your child’s primary healthcare team to prevent, reduce and sooth symptoms through regular home visits and a 24-hour on-call helpline.

Coordinates care with different attending specialists
Supports you in making complex medical decisions during the course of your child’s treatment at critical junctures, including formulation of advance care plans
Provides emotional and spiritual support as well as counselling for the entire family to better cope with adverse events
Provides end of life care
Provides bereavement support

Our support services:

  • Psychosocial and bereavement support
  • Palliative Caregivers Programme
  • Young Caregivers Programme
  • Home care equipment loan

Facilities

  • Activities Onsite
  • Aging in Place
  • Bathroom
  • Day Care
  • Doctor on Call
  • Hospice Available
  • Medication Monitoring
  • Nurses on Staff

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